Returns & Exchanges

At ROCCIA, we want you to be completely satisfied with your home decor and furniture; if an item isn't the perfect fit, you can return it within 30 days of delivery. Please ensure all items are in their original packaging and unassembled to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return.

• 2.
  Pack with Care

  Securely place the items in their original boxes, ensuring all hardware and protective padding are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.